Q: What should I pay attention to before first use?

A: First, check if the vacuum cleaner's appearance is intact and ensure the power cord/battery is not damaged; rechargeable models should be fully charged before use, and plug-in models should confirm voltage matching; install the suction head and filter, ensuring all components are securely fastened.

Q: When was Zhejiang Dongyi founded?

A: Zhejiang Dongyi was founded in 2008. It is a professional enterprise integrating Research, Development, Production, Sales, and Service, deeply rooted in the vacuum cleaner sector.

Q: What are the company's main business areas?

A: The company specializes in the full value chain of vacuum cleaner solutions. Its "Dongyi" brand is well-recognized in the global market.

Q: What is the company's production capacity?

A: Zhejiang Dongyi owns a 40,000 m² modern workshop equipped with full-set intelligent production and testing equipment, ensuring consistent product quality and efficient manufacturing.

Q: How strong is the company's R&D capability?

A: The company boasts robust R&D capabilities, holding over 40 patents. It continuously launches innovative products to expand industry categories and stay ahead of market trends.

Q: What application scenarios do the products support? Is customization available?

A: Products are designed for multi-scenario applications, including household and commercial use. Customization services are available to meet diverse customer requirements.

Q: Does the company offer OEM/ODM services?

A: Yes, Zhejiang Dongyi provides professional ODM/OEM services, offering flexible cooperation solutions tailored to various customer demands.

Q: What honors and qualifications has the company received?

A: The company has been honored as a "National High-tech Enterprise" and a "Zhejiang Provincial Specialized, Refined, Peculiar & Innovative SME."

Q: What international certifications do the products hold?

A: System Certifications: ISO9001 (Quality Management), ISO14001 (Environmental Management), ISO45001 (Occupational Health & Safety), BSCI, GRS, FSC, and SBTI. The company's quality control standards are fully aligned with international benchmarks.

Q: Which countries and regions does the company serve?

A: Zhejiang Dongyi's market presence spans the globe, with exports to the Middle East, Europe, Japan, South Korea, and many other regions, delivering stable and high-quality cleaning solutions to customers worldwide.

Q: What quality control standards does the company follow?

A: The company has established a robust management system based on international standards. All quality control processes are aligned with global benchmarks to ensure every product meets premium quality requirements.

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